Note about Addons

The Gallerist game purchased here as Vinhos addon includes also KS stretch-goals Set 1 and Set 2.

Shipment 

Shipment. Shipping to Italy costs 7.77 euro. For other world Countries shipping cost will be shown after clicking "Proceed to checkout” button on the cart. Some examples: for UK, France, Spain the cost is 16.91 euro, for Germany 13.55 euro. Retailer shipping cost depends on order size and it's shown on Shipping cost page.

It’s possible to pick-up your copy free of charge at our pickup point in Rome or at the Lucca Comics and Games (Italy). 

Games will be shipped from October 2016.

Note: We strongly suggest to specify a telephone number in your profile. This helps a lot with the game delivery. We will use the address specified in your GS account profile at the moment of shipping: this means you can change it as you wish until such date, as we will use the last address provided.

Important notes

Production. A distinction must be made between games printed by Giochix directly, and those printed by another publisher, which we can define “indirect”.

In the first case we have direct control over the printing procedures and we can intervene quickly in case of problems, adjusting and solving where necessary. In the second case we can only interact with the publisher that prints the game, without the opportunity to act on the production process.

This means that when the games are printed by us, the shipping date we indicated in the project is reasonably safe. Clearly, even in this case there can be delays and this must be taken into account, but we are confident we can respect the set timing.

In the second case, conversely, for “indirect” games, the shipping date is purely indicative. Unfortunately it can happen that the deliveries suffer a delay and this should be considered before making a purchase. Of course we will inform you immediately if something were to happen.

-> Vinhos is printed by Eagle Grifon Games. It is therefore a “indirect” game.

Components. Game specifications and components are to be considered indicative and can be changed during final production.

Project pages. Sometime there can be some little variances between the pages of this project in the different languages. In that case, refer to the project’s English page.

Fairs. It can happen that game shipment is scheduled in a time frame adjacent to a big Fair, like Essen Fair in Germany or Lucca Comics and Games in Italy. Is important to know that we will show/sell the game in these fairs independently of campaign participant shipment status. These Fairs are too important and unfortunately it is not possible to avoid them without destroying the game’s chances to be a success.

Shipments. Depending on the game, we ship by Postal service, insured Postal service or by Courier (UPS/GLS/SDA/Bartolini).

We reserve the right to separate the contents of an order in different shipments or to merge the contents of different orders in the same shipment to improve shipment delivery speed and logistics management. If that happens, there will not be any additional cost for the customer (nor right to any refund).

Shipments made by Courier or by insured Postal service can be tracked and are insured. Shipments made by Postal service (not insured) can not be traced and, although it rarely does, it can happen that they delay or are lost. We recommend to those who want to avoid any problem to use the insured option or an alternative method, if available. If the game gets lost without any fault, we will reship it only if you took insurance option or Courier service.

Shipments insurance doesn't cover any external damage to the box.

Please note that we will not reship any game without first having found out what happened to first shipment. This is really easy and fast for the courier option, but can require 1-4 weeks with Postal service.

If the game will not be delivered because of your mistake (wrong address, recipient repeatedly absent, not picking up the package after the passage of the courier, etc.), you will have to pay an additional shipping cost to re-send you the game. This cost will also include the return costs of the game. Otherwise, if we made an error, we will send it again to you at our expense.

If you live out of the European Community, customs taxes could be added. This usually doesn't happen for board games. Check your Country legislation to be sure about that, ad this aspect is not our responsibility.

Please note that Postal service can be really slow in some rare cases. If you want a fast delivery or simply to avoid the risk of a long wait use an alternative method.

We will no longer accept complaints related to this campaign after 12 months from the date of shipment of games.